Returns & Refunds

Because Mr Goat releases limited products and exclusive drops, all sales are final. We do not accept returns or exchanges for change of mind, sizing, fit, or preference, and we do not issue store credit for those reasons. Please review the product description and size information before ordering.

Damaged or incorrect items

If an item arrives damaged or you receive an item different from the one ordered because of our error, email mr.goatwear@gmail.com within 48 hours of delivery. Include the order number and clear photographs of the item and packaging so the claim can be reviewed. Do not send an item back unless return instructions have been provided.

Submitting a claim does not automatically guarantee a refund or replacement. After review, an appropriate remedy will be provided when the claim is approved or when required by applicable law.

International orders

Original shipping charges, customs duties, import taxes, brokerage fees, and other destination-country charges are not refundable unless required by applicable law or the charge resulted from an error by Mr Goat. Refusing a shipment or failing to pay charges requested by customs or the carrier does not automatically qualify the order for a refund.

Non-waivable rights

Nothing in this policy limits any consumer right or remedy that cannot legally be excluded in the customer’s jurisdiction.

Contact

Email mr.goatwear@gmail.com with the order number and a description of the issue.